Administrative Item


We capture patient demographic information such as name, address, contact details, insurance information, and emergency contacts. It serves as the foundation for creating a patient's electronic record.

Our EMR (Electronic Medical Record) systems have a built-in appointment scheduling module that allows staff to manage and schedule patient appointments. It includes features like appointment calendars, availability tracking, and reminders notification to the patient and the patient guardian if allotted in the system for elderly patients who cannot manage on their own.

We provide functionalities for generating and managing patient billing and coding information. This can include capturing diagnosis codes (ICD-10), procedure codes (CPT), and other relevant billing data. It facilitates accurate billing and streamlines the reimbursement process globally.
We are HIPAA and GDPR-compliant.

We have capabilities for document management, allowing administrative staff to store, and retrieve various administrative documents such as insurance forms, consent forms, and referrals. It helps in maintaining a comprehensive record of administrative paperwork.

Our EMR systems offer reporting and analytics tools to generate administrative reports and analyse data related to patient flow, scheduling, and resource utilization. These insights allow us to optimize administrative processes and improve operational efficiency.

We have incorporated user access management features to control and manage user permissions and access levels within the system thus ensuring that administrative staff have appropriate access to perform their duties while maintaining data security and confidentiality

Our EMR systems include data backup and recovery mechanisms to ensure the availability and integrity of administrative data. Regular backups are performed to safeguard against data loss and enable data recovery in case of system failures or disasters.

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Case Study

Anil Sharma, a Client facing many care transitions, gets a complete care plan and counseling on care choices and costs

Anil has CHF, diabetes and arthritis. He has 10 different physicians and has been hospitalized three times over the past six months. He admits to not knowing how to take his medications and to falling 2-3 times recently. He was discharged two weeks ago and has many in-home services but no focused care plan. His family is concerned about his ability to live alone. Anil is worried about his insurance and how to pay for care.

How the Svastir.Care helped:
  • Ensured all physicians had the same information
  • Set up a workable medication management system
  • Found a homecare company with telehealth services
  • Counseled him and his family on care options and costs

Neena Gupta, a client with multiple chronic conditions, multiple physicians, and providers, gets expert care management.

Seventy-two-year-old Neena Gupta saw a different physician every other week with each one ordering different medications, or changing individual treatment plans. Neena became confused and concerned about the cost of her medications, so she just stopped taking some of her medications and missed many key physician appointments.

How the Svastir.Care helped:
  • Contacted all her physicians.
  • Facilitated changing to less expensive medications.
  • Set up a care management system.
  • Retained a caregiver to assist with meals

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