Primary Care

We at Svastir.Care provide care and assistance to chronic care patients who cannot take care of themselves. Our roles as primary caregiving are not limited to personal assistance but often extend to medical or nursing tasks. We have a team of medical experts and caregivers consisting of doctors, nurses, psychologists, dieticians, etc., who provide first-hand information and activities required for immediate support through our telehealth and home care facilities. If you are covered under our network, we can offer emergency assistance or constant monitoring outside the hospital environment in the comfort of your own home.

Why Provider & Payer Should Partner with Us for Primary Care

  • Lack of establishing touch points regularly with your curable, chronic, or emergency patient base.
  • Patients generally avoid you unless there is an emergency.
  • Lack of constant touch diverts patients to choose in haste among the available choices, and you might lose a potential link to your competitors.
  • Our infrastructure provides home care facilities to the patient under remote conditions with your brand name to monitor your customers. The customers return to you for hospitalisation as you are the established caregiver to the patient through us with the recorded and well-maintained documentation and other necessary vitals.
  • The payer network who are working towards minimizing the cost benefits from our facility with timely assistance provided to patients using our remote monitoring system and thus delaying emergency room visits and hospitalizations.
  • Our Svastir.Care app helps in digitizing and automating critical tasks, which reduces hospital administrative tasks, thus increasing product usage.
  • On Top of it, chronic patients should avoid physical visits to hospitals owing to the threat of getting infected.

Our Web App Features

It’s the personalized communication platform for remote home care and real-time monitoring of patients that acts as a bridge between caregiver and patient

It changes the recovery rates as consumers are more willing to join the app

It has also increased the provider’s willingness to use the app, and it offers greater access and reimbursements

Our app helps in data-driven decision-making with recorded vitals

It helps patients improve self-management and care plan adherence

Cost of care reduction for payers and providers

Optimizes clinical staff efficiency and combats clinical staff shortages.

Builds patient engagement

Prevents the spread of infectious diseases and Hospital-Acquired Infections

Boosts caregiver connectivity and involvement in care

Improves the clinician-patient relationship

Expands referral opportunities and improves retention

Reduce hospitalization costs for the payer

Patient gets the benefit of joining the healthcare community

Our Mobile App Features

Personalized care plan for each patient

Tracking physician and Clinician time separately and utilizing optimal CPT code for billing

Two way communication with patient through text message

Community of care document uploaded and EMR integration

Feature to initiate video call

HIPAA complaint Fax integration

Synchronization of patient self-assessment data from Mobile app

VOIP integration with multiple vendors

Automated time tracker

Define care team members

Comprehensive monthly service summary

Comprehensive scheduling feature

CCM current month status dashboard

Customize questionnaire for tracking goals, lifestyle recommendations and medication

Disease-specific questionnaire for common chronic diseases

Questionnaire configuration at facility and patient levels

Blog on Primary Care

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Case Study

Anil Sharma, a Client facing many care transitions, gets a complete care plan and counseling on care choices and costs

Anil has CHF, diabetes and arthritis. He has 10 different physicians and has been hospitalized three times over the past six months. He admits to not knowing how to take his medications and to falling 2-3 times recently. He was discharged two weeks ago and has many in-home services but no focused care plan. His family is concerned about his ability to live alone. Anil is worried about his insurance and how to pay for care.

How the Svastir.Care helped:
  • Ensured all physicians had the same information
  • Set up a workable medication management system
  • Found a homecare company with telehealth services
  • Counseled him and his family on care options and costs

Neena Gupta, a client with multiple chronic conditions, multiple physicians, and providers, gets expert care management.

Seventy-two-year-old Neena Gupta saw a different physician every other week with each one ordering different medications, or changing individual treatment plans. Neena became confused and concerned about the cost of her medications, so she just stopped taking some of her medications and missed many key physician appointments.

How the Svastir.Care helped:
  • Contacted all her physicians.
  • Facilitated changing to less expensive medications.
  • Set up a care management system.
  • Retained a caregiver to assist with meals

Chronic & Complex Chronic Care

We know that caring for a loved one often requires the work of a team. Think of Svastir.Care as the torchbearer. Our team, with the assistance of healthcare providers, doctors, and the payer network, integrates and coordinated care approach to managing chronic illness, including hypertension, heart ailment, diabetes, nephrology, orthoperiodic and neurology, among others which includes screenings, check-ups, monitoring and coordinating treatment, keeping vitals educating patients and providing patient engagement.

We assemble the talent and resources necessary to give you the care you need and to support all stakeholders with timely information.

  • Your Family members are “on the same page” as other team members
  • The Healthcare providers have a complete picture of the patient’s care and a reliable partner to administer medications and monitor progress
  • An extensive network of professionals supports family caregivers with education, advice, and reassurance
  • Patients with specialized needs benefit from care plans designed by nationally recognized experts
We Possess

Our team includes community, health system, self-management support, a delivery system with appropriate standards of operation and design, decision support and clinical information systems, a payer network etc., with proper patient engagement, among others. Our goal is to minimize symptoms, improve quality of life and reduce unnecessary hospitalisation. Our focus is also on the health behaviour and the functional, physiological, and psychological progress of the patient.

Why Should Providers and Payers Partner With Us for Specialty/ Chronic Care Management?

  • Team Svastir.Care, accompanied by its technological platform with AI, IoT, ML and providers platform, gives chronic patients much greater involvement in the management of their health with the remote patient monitoring system outside of a traditional clinical setting.
  • Svastir.Care's continuous patient monitoring allows the healthcare providers teams like hospitals and payer networks to track chronic patient vitals, including heart rate, respiratory rate, and movement, in real-time, providing a complete picture of chronic patient health and records.
  • It also allows chronic patient data for baseline changes in individual patient care journeys, helping doctors and nurses better analyse and detect new opportunities for effective intervention.
  • For the payer’s network, the events of code blue, patient fall, and readmission rate are reduced significantly, thus reducing the overall cost of the payer network, and achieving overall patient health management for the healthcare provider.

Svastir.Care Remote Chronic Management Helps

  • Chronic Cardiac patients to prevent and reduce readmission rates for high-risk cardiac patients.
  • For COPD patients to reduce readmissions and improve patient compliance and satisfaction.
  • Chronic Hypertension patient with easy assistance with medication adherence and lifestyle adjustments.
  • Diabetes patients improve compliance and long-term treatment of diabetes.
  • Respiratory Viruses are reduced in the home atmosphere and not prone to infections in the hospital
We Possess

What’s in it for the Doctors?

  • Given the knowledge of chronic conditions on their long-standing and recurrent nature, physicians should act as early as possible to keep any chronic condition at a manageable level.
  • With the shift from volume-based reimbursements to outcome-based with CPT codes it is to manage chronic care by providers and hospitals alike where it can be billed for services and generate revenue by remote facilities.
  • Since chronic care under remote monitoring has multiple care episodes chronic care patients develop a relationship with their care providers that extend beyond just a service. It adds value to their lives monthly.
We Possess

What is in it for the Hospitals?

  • Performance metrics of reduced readmissions, reduced length and cost of stay, and increased throughput can be achieved by running a thriving chronic care program with the help of Svastir.Care team.
  • Treating patients remotely in the vicinity of their homes ensures that there is no unnecessary resource utilization and that there is the capacity to treat new patients.
We Possess

How to Begin?

Svastir.Care is HIPAA compliance module

Chronic Care Services

Diabetics Care

Cardiac Care

Pulmonary Care

Nephrology Care

Oncology Care

Dementia and Alzheimer's Care

Post-operative Orthopedic Care

Svastir.Care allows physicians to be reimbursed for every service while providing much-needed valuable care to the patient. We have multiple value-based payment models available.

Early diagnosis is the best scenario for providers and patients. Our preventive and constant care services help in this regard. Health Risk Assessment reviews everything from family medical history to prior hospitalizations, medications, allergies, preventive tests, and screeners. It also includes an Activities of Daily Living Review, which assesses the patient's ability to eat, bathe, dress, use the toilet, get in and out of bed, and maintain bladder and bowel functions. Thus, we are well-equipped to detect any deterioration of the patient's health and determine if the condition is chronic or not.

We are well-prepared to detect the symptoms of chronic conditions and enrol the patient in a chronic care management program. Svastir.Care includes the Annual Wellness program in its system for the benefit of patients, providers, and the payer network.

Our Web App Features

It’s the personalized communication platform for remote home care and real-time monitoring of patients that acts as a bridge between caregiver and patient

It changes the recovery rates as consumers are more willing to join the app

It has also increased the provider’s willingness to use the app, and it offers greater access and reimbursements

Our app helps in data-driven decision-making with recorded vitals

It helps patients improve self-management and care plan adherence

Cost of care reduction for payers and providers

Optimizes clinical staff efficiency and combats clinical staff shortages.

Builds patient engagement

Prevents the spread of infectious diseases and Hospital-Acquired Infections

Boosts caregiver connectivity and involvement in care

Improves the clinician-patient relationship

Expands referral opportunities and improves retention

Reduce hospitalization costs for the payer

Patient gets the benefit of joining the healthcare community

Our Mobile App Features

Personalized care plan for each patient

Tracking physician and Clinician time separately and utilizing optimal CPT code for billing

Two way communication with patient through text message

Community of care document uploaded and EMR integration

Feature to initiate video call

HIPAA complaint Fax integration

Synchronization of patient self-assessment data from Mobile app

VOIP integration with multiple vendors

Automated time tracker

Define care team members

Comprehensive monthly service summary

Comprehensive scheduling feature

CCM current month status dashboard

Customize questionnaire for tracking goals, lifestyle recommendations and medication

Disease-specific questionnaire for common chronic diseases

Questionnaire configuration at facility and patient levels

Blog on Specialty Complex Chronic Care

Case Study

Anil Sharma, a Client facing many care transitions, gets a complete care plan and counseling on care choices and costs

Anil has CHF, diabetes and arthritis. He has 10 different physicians and has been hospitalized three times over the past six months. He admits to not knowing how to take his medications and to falling 2-3 times recently. He was discharged two weeks ago and has many in-home services but no focused care plan. His family is concerned about his ability to live alone. Anil is worried about his insurance and how to pay for care.

How the Svastir.Care helped:
  • Ensured all physicians had the same information
  • Set up a workable medication management system
  • Found a homecare company with telehealth services
  • Counseled him and his family on care options and costs

Neena Gupta, a client with multiple chronic conditions, multiple physicians, and providers, gets expert care management.

Seventy-two-year-old Neena Gupta saw a different physician every other week with each one ordering different medications, or changing individual treatment plans. Neena became confused and concerned about the cost of her medications, so she just stopped taking some of her medications and missed many key physician appointments.

How the Svastir.Care helped:
  • Contacted all her physicians.
  • Facilitated changing to less expensive medications.
  • Set up a care management system.
  • Retained a caregiver to assist with meals

Mental & Behavioural Care

  • Svastir.Care, through its network of care providers, helps patients and their families who are struggling with stress and require behavioural adaptation, modification and relaxation-related issues about mental health and its related disorders.
  • Substance abuse, a part of Behavioral Health, on the other hand, refers to the problematic use of drugs or alcohol, which can lead to negative consequences. This can also lead to the development of mental health issues or make existing conditions worse.
  • Substance abuse can have devastating effects on a person’s life, including impaired decision-making, physical health problems, and strained relationships. It can also lead to addiction, which is a chronic disease characterized by the compulsive use of drugs or alcohol.
MentalBehaviouralCare

How Svastir.Care Assist?

We have Integrated treatment addressing both issues simultaneously.

  • We have in-house cognitive-behavioral therapy (CBT), which helps individuals identify and change negative thought patterns that may contribute to substance abuse.
  • Both General & Psychiatric Coordinated Care Management Support groups are present along with Medications, lifestyle changes etc.
  • Svastir.Care (Remote Therapeutic Monitoring) RTM uses technology to remotely monitor individuals in their own homes, providing real-time data to healthcare professionals thus providing early warning signs of potential relapse.
  • We use RTM also to care for those in remote or underserved areas, reducing barriers to treatment.

Service Components

Initial assessment

Initiating visit or remote as required

Administration of applicable validated rating scale(s)

Systematic assessment and monitoring, using applicable validated clinical rating scales

Care planning by the primary care team jointly with the beneficiary, with care plan revision for patients, whose condition is not improving

Facilitation and coordination of behavioral health treatment

Continuous relationship with a designated member of the care team

Our Web App Features